Clients of retail financial institution TSB have reported issues with funds not going via to their accounts.
Many took to social media to say that they had not been paid their youngster profit on Tuesday, whereas others mentioned that they had not acquired their salaries.
TSB apologised and mentioned it was engaged on a repair and would get funds to individuals as quickly as doable.
The issues began in a single day, with a “small variety of prospects” affected, the financial institution mentioned.
“We’re conscious of a problem with some BACS funds not but displaying on prospects’ accounts. We’re engaged on fixing this and can present an replace as quickly as doable,” it mentioned in a press release.
Clients ought to contact the financial institution if they’ve had any issues, a spokesperson mentioned, including that prospects who’ve gone overdrawn “won’t be out of pocket” with any prices.
The Downdetector web site, which displays outages of on-line providers, showed hundreds of complaints about TSB on Tuesday, with many regarding funds.
One consumer, Olivia, wrote: “At this level, I’m going to need to borrow cash as a result of I’m overdrawn with out an overdraft and have to do a meals store.”
Many individuals would have been anticipating their youngster profit, which is due each 4 weeks on a Monday or Tuesday.
Writing on X, a consumer referred to as Nicola advised HMRC customer support that she had not received her payment.
An HMRC spokesperson mentioned: “Some prospects who financial institution with TSB haven’t acquired their Youngster Profit at present as a consequence of points on the financial institution. All our techniques are working and affected prospects ought to contact TSB.”