Michael BuchananSocial affairs correspondent and
Adam Eley

Seven folks have died following a number of failures by a coronary heart surgeon who continues to work for the NHS, the BBC has discovered.
An NHS investigation discovered issues in Karen Sales space’s instances included medical errors, finishing up operations she wasn’t expert or skilled sufficient to carry out and never calling for assist when she ought to have.
Severe issues about Ms Sales space’s efficiency on the Freeman Hospital in Newcastle have been first raised by her colleagues in 2018 – however the hospital didn’t launch an investigation till 2021. Ms Sales space is presently working as a mentor to different surgeons on the Freeman, which plans to permit her to renew her surgical profession shortly.
Karen Sales space “ought to by no means [again] practise as a surgeon”, mentioned the household of 1 man who died after being operated on by her.
The Newcastle upon Tyne Hospitals NHS Basis Belief, which runs the Freeman, didn’t reply to many of the questions put to it by the BBC, together with why it thought it applicable to let Ms Sales space resume her surgical profession.
The belief did nevertheless level to a problematic working tradition within the cardiac unit on the time of the failures, whereas inner reviews have criticised poor governance procedures and a reluctance from senior workers to take duty over security issues.
The hospital advised the BBC that the Basic Medical Council (GMC), the UK’s regulator for docs, is investigating Ms Sales space however there are presently no restrictions on her apply.
In communications with the BBC, it mentioned that Karen Sales space didn’t want to present a remark.
Nevertheless, Ms Sales space has since advised the BBC she understood that the Belief’s assertion would even be issued on behalf of her.
She added: “I proceed to specific my condolences to the households who’ve misplaced family members and who’ve been affected by the issues raised.
“I’m grateful to Newcastle Belief and people surgical and wider departmental colleagues who proceed to assist my reintegration again into full medical apply.”
She mentioned she was co-operating with the GMC assessment, and was “dissatisfied” that particulars have been being reported earlier than its conclusion.
Considerations over Karen Sales space’s file have been laid naked by means of emails and paperwork despatched by her surgical colleagues – seen by the BBC – in addition to reviews the Freeman commissioned and the transcripts of conferences that senior clinicians from the hospital attended. All the data was handed to the BBC by households impacted by operations carried out by Ms Sales space.
‘Seven useless, one considerably harmed’
Ian Philip, a development employee from Blyth, Northumberland, died after an operation led by Karen Sales space in March 2021 to attempt to restore issues together with his coronary heart valves.
Ms Sales space had deliberate to hold out a fancy sort of coronary heart operation referred to as an Ozaki process, that only a few surgeons within the UK are expert sufficient to carry out.
The surgical procedure was authorized by the hospital solely to be used in kids and younger adults, the BBC understands, although Ms Sales space had permission to supply the process for sufferers with aortic valve illness.
The process had not been mentioned among the many surgical workforce previous to the operation, in accordance with the hospital’s communications with the household.

As soon as in surgical procedure, Ms Sales space and her colleague found a complication and determined in opposition to utilizing the Ozaki process, as a substitute selecting to restore a tear. A critical incident report discovered that this was “good apply” within the circumstances.
However additional problems arose and the surgeons then failed to hold out a graft bypass, an operation the hospital later advised his household was a “bread and butter” process that may have made Ian’s survival “more likely”.
Mr Philip, described as a loving man by his household, was admitted to intensive care and positioned on life assist. He died six days later, aged 54.
Months later, an inquest was held into his dying, however the coroner didn’t know that an inner investigation into Ms Sales space was underneath means on the similar time.
She gave proof and advised the coroner that she had performed “the perfect I might”. The coroner went on to conclude that Mr Philip’s dying was resulting from “an uncommon and complicated set of circumstances [which] conspired collectively,” and that Ms Sales space “had a wonderful CV”.
It might take over a 12 months and a half for the hospital to let Mr Philip’s household know that the result might have been completely different, had a surgeon with the right specialism been alongside Ms Sales space within the working theatre.
The Freeman didn’t reply to questions on how Ms Sales space had come to be granted permission to make use of the Ozaki process, which she had used about 40 instances in whole. Inside evaluation revealed by the hospital discovered that “there was no clear governance course of for sustaining oversight of newly authorized procedures”.
In late 2022, Mr Philip’s household have been introduced into the hospital and advised they have been certainly one of eight households being contacted over failures by Ms Sales space – seven in relation to sufferers that died, and one surviving affected person who had skilled vital hurt.
“The size of what had gone on – we’d by no means even start to fathom what had occurred,” Mr Philip’s son, Liam, advised the BBC.
“We could not course of it on the time. We walked out of there bewildered.”
‘Enthusiastic surgeon – insufficient perception’
The Freeman’s investigation into Karen Sales space had been ordered in Could 2021 – two months after Mr Philip’s dying – by Angus Vincent, a newly appointed affiliate medical director, after workers had approached him with their issues about Ms Sales space. The investigation appeared into 22 of her instances, the BBC understands.
It discovered that a variety of failures by Ms Sales space had contributed to her poor outcomes. In addition to surgical errors, she was discovered to have had poor perception into her personal ranges of competence, partly by means of being inexperienced, and that she had failed to hunt assist from extra senior colleagues.
The investigation couldn’t decide why Ms Sales space had taken on such difficult instances, though it described her as “an enthusiastic surgeon with insufficient perception into her expertise and expertise.” Added to that, mentioned the investigators, was prone to be the division’s complicated caseload and an insufficient multi-disciplinary workforce (MDT) course of – through which clinicians ought to come collectively previous to surgical procedure to debate the perfect choices for sufferers.

A spokesperson for the Freeman would solely affirm to the BBC that an investigation had taken place “centered on the apply of 1 advisor surgeon” and that eight sufferers “got here to avoidable hurt resulting from surprising or unintended occasions throughout complicated high-risk surgical procedure”.
Similtaneously the investigation into Karen Sales space was happening, a separate report into the tradition of the cardiac unit by the Royal Faculty of Surgeons (RCS), commissioned by the hospital, discovered bullying-type behaviours had been prevalent within the cardiac unit.
In a BBC interview in regards to the RCS report in 2021, Mr Vincent – who was talking on behalf of the hospital – said that “no patients had been harmed” as a result of poor tradition, regardless of by this time figuring out of Ms Sales space’s failures.
The Belief has now advised the BBC his feedback weren’t deceptive, as its assessment of Ms Sales space’s instances had not been accomplished and “at that stage it had not change into clear that any sufferers had come to avoidable hurt”.
At their assembly with Mr Philip’s household in 2022, the hospital mentioned Ms Sales space’s relationship with theatre workers was “glorious” and no issues concerning bullying had been recognized.
‘Worries from each single surgeon’
Astonished by what she had discovered on the hospital assembly, Mr Philip’s widow, Melissa Cockburn, posted a message on social media asking different households who had been contacted by the Freeman to get in contact.
As a substitute, two members of workers from the hospital’s cardiac unit made contact and commenced to share a sequence of emails which confirmed Ms Sales space’s colleagues had been attempting to boost the alarm about her since 2018 – virtually three years earlier than Mr Philips had died.
One of many emails shared with Ms Cockburn included figures from a departmental mortality audit. These confirmed that in a unit of seven cardiac surgeons, eight of the 17 deaths between January and August 2018 had been Ms Sales space’s sufferers.
The e-mail had been despatched to Andrew Welch – the Freeman’s medical director between 2013 and 2024 – and mentioned: “These figures are clearly a fear.”

One other electronic mail to a separate medical supervisor mentioned: “There are worries from each single surgeon that she [Karen Booth] is taking over instances past her means, experience and expertise,” citing “deaths and main problems”. The e-mail mentioned the surgeons however “all wish to assist her” and “make her successful”.
However the hospital failed to research, surgeons later claimed, or droop her from apply.
Ms Cockburn advised the BBC that “if these issues had been listened to in 2018, lots of people would nonetheless be alive in the present day”.
Three years later, in 2021, the surgeons wrote to affiliate medical director Angus Vincent, sparking the investigation, saying they felt that “private friendships and shut associations had contributed considerably to the ignoring of issues”.
The hospital didn’t reply when requested what steps it had taken to make sure the security of sufferers throughout this time. Mr Welch, who now works for the belief in a special position, declined to remark to the BBC.
Poor working tradition
At one level, Ms Sales space appeared to recognise her personal failings, writing in an electronic mail to a colleague in September 2018 that “I’ve been far too courageous and gone outdoors consolation zones within the final 6 months”, including she had been advised that “I have to develop broad shoulders however it actually is not straightforward!”
In 2022, she highlighted the division’s poor working tradition when questioned about Mr Philip’s dying. She advised the authors of the intense incident report into his dying that she “felt unsupported by the remainder of [her] colleagues and that assist was typically tough to muster”. The report discovered “vital tensions” within the cardiac unit meant there was no dialogue of extra assist from a extra skilled surgeon.
After the inner Freeman investigation, Sales space was reported to the GMC in 2022, which initially put restrictions on her apply, earlier than lifting them in early 2024. The GMC wouldn’t touch upon any facet of its investigation.
![An extract from an email sent by Karen Booth to a colleague, in September 2018. It reads: "I have been far too brave and gone outside comfort zones in the last six months, [name redacted] told me I need to develop broad shoulders but it certainly isn't easy!"](https://ichef.bbci.co.uk/news/480/cpsprodpb/c856/live/03e12aa0-9df2-11f0-b741-177e3e2c2fc7.png.webp)
Karen Sales space is presently working on the Freeman in a non-surgical position, and has joined the hospital’s assist programme as a mentor for surgeons who’ve been concerned in opposed outcomes in surgical procedure.
The hospital’s present medical director, Michael Wright, knowledgeable the cardiac workforce final November that Ms Sales space was to renew her position as a coronary heart surgeon, having undergone retraining at a London hospital.
In response, a collective electronic mail from a bunch of Ms Sales space’s cardiac surgeon colleagues in June this 12 months mentioned the choice had “shattered belief in methods that can not be repaired”.
“The deal with facilitating Ms Sales space’s return has come on the expense of supporting those that raised issues,” the e-mail mentioned.

Ian Philip’s household at the moment are calling for an exterior investigation into all of Ms Sales space’s instances, believing it could expose different instances of avoidable affected person hurt.
“There must be a complete assessment of all the person surgeon’s instances,” mentioned the household’s lawyer, Nick Ward-Lowery from Hudgell Solicitors. “It’s potential that there are additional critical incidents which haven’t been acknowledged.”
The Freeman hospital says it’s “presently contemplating” the subsequent stage of Ms Sales space’s phased return, “in keeping with applicable requirements, assessment suggestions and exterior recommendation”. It didn’t reply to questions as as to whether it will be protected for sufferers if Ms Sales space have been to return to the cardiac unit, given the robust opposition from a few of her colleagues.
In a press release, the Newcastle upon Tyne Hospitals NHS Basis Belief, which runs the Freeman hospital, mentioned the cardiac division “continues to be at or above the nationwide common”.
“We have now undertaken intensive work to handle the entire points raised, with updates repeatedly reported to the Belief Board, and we’ve made vital progress in addressing failings. Work stays ongoing to assist the cardiac surgical procedure division with additional enhancements.”