Suicide charges are on the rise. Almost 50,000 folks died by suicide in 2022, a 3% enhance from the earlier yr based on the CDC, and a 36% enhance since 2000. Not solely is suicide traumatic; it’s costly. Throughout 2015-2020, suicides and self-harm price a median of $510 billion a year.
But, the well being system is ill-equipped for suicide prevention. Clinicians and healthcare suppliers are hamstrung by a scarcity of expertise for managing suicide danger. Usually, if somebody wants assist for a psychological or emotional dysfunction, they’re given an evaluation at a clinician’s workplace to gauge their danger for suicide. Certainly one of these is the Affected person Well being Questionnaire-9 (PHQ-9), which measures the severity of somebody’s despair and ends by asking them how usually they’ve ideas about self-harm or suicide. If the affected person doesn’t come again, suppliers don’t have a window into understanding how the affected person is doing, or figuring out who’s at excessive danger and wishes follow-up care. It’s straightforward for sufferers to fall by way of the cracks.
Christopher Molaro needs to make use of AI to alter this. In 2017, he based NeuroFlow, a expertise platform that behavioral healthcare suppliers can use to maintain monitor of their sufferers and assess their suicide danger. Molaro, who served in Iraq, determined to concentrate on suicide prevention after one in all his fellow troopers died of suicide.
“It felt like a management failure—we made it by way of 12 months of fight, then somebody dies at residence,” he stated.

Sufferers, who’re enrolled in NeuroFlow by way of their well being insurer, have entry to an app, the place they obtain the PHQ-9 and different assessments such because the GAD-7 for anxiousness, which their clinician deems essential at common intervals, and may also journal. To incentivize engagement, the app rewards customers with factors that may be redeemed for reward playing cards (relying on the supplier) every time they log temper or sleep, reply questionnaires, add journal entries, and full modules.
NeuroFlow is ready to use pure language processing to research the journal entries for will increase in a affected person’s suicide danger. On the again finish, healthcare suppliers see a dashboard itemizing all of their sufferers. NeuroFlow analyzes affected person information from assessments and journal entries and might alert suppliers about sufferers in pressing want or adjustments to a affected person’s psychological standing.
Since 2021, insurer Prudential has partnered with NeuroFlow to offer sufferers receiving incapacity advantages with psychological wellness assist to by way of common, distant medical assessments and digital self-care assets. Because the program began, NeuroFlow has been alerted to 1,200 folks in danger for suicide, and enabled interventions that helped convey a 34% decline in despair after triggering an alert.