Smart police booth at Delhi’s IGI Airport to boost passenger safety, digital policing, ET TravelWorld

A smart police booth geared up with real-time flight information, e-FIR filing, emergency helplines, interactive passenger support and stay surveillance was inaugurated at Terminal 3 of Delhi’s IGI Airport on Saturday, officers stated. The initiative is geared toward strengthening airport safety and digital policing initiatives, they stated.

The ability, developed collectively by Delhi Police and Delhi International Airport Limited (DIAL), was inaugurated by Lieutenant Governor Vinai Kumar Saxena.

The good police sales space is a state-of-the-art facility designed to reinforce the expertise of travellers by integrating superior technological options, an officer stated.

The sales space integrates superior technological options resembling direct reporting of misplaced articles, lacking individuals’ complaints, emergency help and real-time CCTV monitoring of the airport’s terminal areas.

“It provides real-time info, together with flight arrivals and departures, safety alerts, emergency contact particulars and journey tips, accessible by way of intuitive digital board and interactive panels,” a senior police officer stated.

The travellers can conveniently file e-FIRs, report misplaced gadgets and submit lacking individual reviews immediately on the sales space, eliminating the necessity to go to a police station, he added.

The officer stated the interactive panel supplies complete details about Indira Gandhi Worldwide (IGI) Airport.

“It supplies details about its environment resembling vital helplines, vacationer points of interest, transportation hubs, leisure venues, procuring and eating choices, misplaced and located companies, and places of close by hospitals, metro stations and police stations,” he added.

The sales space manned 24×7 by educated police personnel, together with female and male officers, is supplied with computer systems, two printers, a scanner, Wi-Fi connectivity and real-time information integration with airport operations, the officers stated.

The ability will allow fast response to any safety incident or criticism with out requiring the passengers to go to a police station. The officers stated the good police sales space is a part of Delhi Police’s broader plan to implement technology-backed citizen companies underneath the good policing initiative consistent with the Authorities of India’s Digital India imaginative and prescient.

“The good police sales space will function a mannequin for future infrastructure upgrades geared toward integrating know-how with policing for enhanced public security,” an official assertion stated.

Talking on the occasion, the lieutenant governor praised Delhi Police for adopting technology-driven policing measures.

“Such initiatives are essential to fulfill the expectations of residents in a quickly altering city atmosphere,” he stated.

Delhi Police Commissioner Sanjay Arora welcomed the lieutenant governor with a sapling and briefed him concerning the sales space’s functioning and know-how deployed together with Further Commissioner of Police (IGI Airport) Usha Rangnani. Particular Commissioner of Police (PTSD) Robin Hibu stated the good police sales space will guarantee sooner grievance redressal and improve passenger belief by way of a digitally enabled interface.

A brief movie demonstrating the sales space’s capabilities was screened on the occasion. DIAL CEO Vijay Kumar Jaipuriar was felicitated throughout the occasion for the airport operator’s contribution to the undertaking. Certificates had been awarded to trainers, who carried out self-defense packages for feminine hospitality staff in Aerocity.

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