SHIPPING
We’re proud to supply worldwide delivery providers that at the moment function in over 200 international locations and islands world vast. Nothing means extra to us than bringing our prospects nice worth and repair. We’ll proceed to develop to satisfy the wants of all our prospects, delivering a service past all expectation anyplace on the planet.
Do you ship worldwide?
Sure. We offer free delivery to over 200 international locations world wide. Nevertheless, there are some places we’re unable to ship to. For those who occur to be positioned in a kind of international locations we are going to contact you.
What about customs?
We’re not chargeable for any customized charges as soon as the objects have been shipped. By buying our merchandise, you consent that a number of packages could also be shipped to you and will get customized charges after they arrive to your nation.
How lengthy does delivery take?
Delivery time varies by location. These are our estimates:
| Location | *Estimated Delivery Time |
|---|---|
| United States | 5-20 Enterprise days |
| Canada, Europe | 5-20 Enterprise days |
| Australia, New Zealand | 5-20 Enterprise days |
| Central & South America | 5-25 Enterprise days |
| Asia | 5-20 Enterprise days |
| Africa | 5-25 Enterprise days |
*This doesn’t embody our 1-3 day processing time.
Do you present monitoring data?
Sure, you’ll obtain an e-mail as soon as your order ships that comprises your monitoring data. For those who haven’t obtained monitoring information inside 5 days, please contact us.
My monitoring says “no data out there in the intervening time”.
For some delivery corporations, it takes 2-5 enterprise days for the monitoring data to replace on the system. In case your order was positioned greater than 5 enterprise days in the past and there may be nonetheless no data in your monitoring quantity, please contact us.
Will my objects be despatched in a single package deal?
For logistical causes, objects in the identical buy will typically be despatched in separate packages, even in the event you’ve specified mixed delivery.
In case you have every other questions, please contact us and we are going to do our greatest that will help you out.
RETURNS
Order cancellation
All orders could be cancelled till they’re shipped. In case your order has been paid and you must make a change or cancel an order, you have to contact us inside 12 hours. As soon as the packaging and delivery course of has began, it will probably not be cancelled.
Refunds
Your satisfaction is our #1 precedence. Due to this fact, you possibly can request a refund or reshipment for ordered merchandise if:
- For those who did not obtain the product inside the assured time (45 days not together with 1-3 day processing) you possibly can request a refund or a reshipment.
- For those who obtained the unsuitable merchandise you possibly can request a refund or a reshipment.
- If you do not need the product you’ve obtained chances are you’ll request a refund however you have to return the merchandise at your expense and the merchandise should be unused.
We do not situation the refund if:
- Your order didn’t arrive as a result of elements inside your management (i.e. offering the unsuitable delivery tackle)
- Your order didn’t arrive as a result of distinctive circumstances outdoors the management of chicqira.com (i.e. not cleared by customs, delayed by a pure catastrophe).
- Different distinctive circumstances outdoors the management of chicqira.com.
*You possibly can submit refund requests inside 15 days after the assured interval for supply (45 days) has expired. You are able to do it by sending a message on Contact Us web page
In case you are permitted for a refund, then your refund shall be processed, and a credit score will robotically be utilized to your bank card or authentic technique of fee, inside 14 days.
Exchanges
If for any cause you wish to alternate your product, maybe for a distinct dimension in clothes, you have to contact us first and we are going to information you thru the steps.
Please don’t ship your buy again to us until we authorise you to take action.
