SHIPPING
We’re proud to supply worldwide delivery providers that at the moment function in over 200 nations and islands world huge. Nothing means extra to us than bringing our prospects nice worth and repair. We’ll proceed to develop to satisfy the wants of all our prospects, delivering a service past all expectation anyplace on this planet.
Do you ship worldwide?
Sure. We offer free delivery to over 200 nations world wide. Nonetheless, there are some places we’re unable to ship to. In case you occur to be situated in a kind of nations we’ll contact you.
What about customs?
We’re not answerable for any customized charges as soon as the gadgets have been shipped. By buying our merchandise, you consent that a number of packages could also be shipped to you and will get customized charges after they arrive to your nation.
How lengthy does delivery take?
Delivery time varies by location. These are our estimates:
| Location | *Estimated Delivery Time |
|---|---|
| United States | 5-20 Enterprise days |
| Canada, Europe | 5-20 Enterprise days |
| Australia, New Zealand | 5-20 Enterprise days |
| Central & South America | 5-25 Enterprise days |
| Asia | 5-20 Enterprise days |
| Africa | 5-25 Enterprise days |
*This doesn’t embody our 1-3 day processing time.
Do you present monitoring info?
Sure, you’ll obtain an e-mail as soon as your order ships that accommodates your monitoring info. In case you haven’t obtained monitoring data inside 5 days, please contact us.
My monitoring says “no info out there in the mean time”.
For some delivery firms, it takes 2-5 enterprise days for the monitoring info to replace on the system. In case your order was positioned greater than 5 enterprise days in the past and there’s nonetheless no info in your monitoring quantity, please contact us.
Will my gadgets be despatched in a single bundle?
For logistical causes, gadgets in the identical buy will generally be despatched in separate packages, even if you happen to’ve specified mixed delivery.
In case you have another questions, please contact us and we’ll do our greatest that will help you out.
RETURNS
Order cancellation
All orders will be cancelled till they’re shipped. In case your order has been paid and you could make a change or cancel an order, it’s essential to contact us inside 12 hours. As soon as the packaging and delivery course of has began, it will probably now not be cancelled.
Refunds
Your satisfaction is our #1 precedence. Subsequently, you possibly can request a refund or reshipment for ordered merchandise if:
- In case you did not obtain the product inside the assured time (45 days not together with 1-3 day processing) you possibly can request a refund or a reshipment.
- In case you obtained the improper merchandise you possibly can request a refund or a reshipment.
- If you don’t want the product you’ve obtained you might request a refund however it’s essential to return the merchandise at your expense and the merchandise have to be unused.
We do not difficulty the refund if:
- Your order didn’t arrive on account of components inside your management (i.e. offering the improper delivery deal with)
- Your order didn’t arrive on account of distinctive circumstances outdoors the management of chicqira.com (i.e. not cleared by customs, delayed by a pure catastrophe).
- Different distinctive circumstances outdoors the management of chicqira.com.
*You’ll be able to submit refund requests inside 15 days after the assured interval for supply (45 days) has expired. You are able to do it by sending a message on Contact Us web page
If you’re authorised for a refund, then your refund shall be processed, and a credit score will routinely be utilized to your bank card or unique methodology of fee, inside 14 days.
Exchanges
If for any motive you wish to alternate your product, maybe for a special measurement in clothes, it’s essential to contact us first and we’ll information you thru the steps.
Please don’t ship your buy again to us until we authorise you to take action.
