A BRITISH expat businessman has expressed his concern over Spain’s new visitor registration system at lodges and different lodging.
IT skilled and Lanzarote property proprietor, Scott Dobson, known as the SES Hospedajes system ‘a minefield of complexity’ because of the a number of apps and digital certificates required.
“Most individuals simply can’t get their heads round it. Particularly should you’re not Spanish or don’t converse the language, it turns into very sophisticated in a short time,” he advised the Olive Press.
“It’s overwhelming for lots of people as a result of nearly none of them are IT literate. It’s not their job to be, they’re vacation property managers.”
The brand new system was first launched in 2023, earlier than changing into necessary in December 2024.
It instantly brought about uproar because of the quantity of visitor knowledge requested, with the UK press warning it may spell the top of Spain’s tourism economic system.
In response to experiences over 40 items of information are requested, however the one new necessary info is the visitor handle and fee info.
Regardless of this, Dobson claims the typical time to register company has elevated exponentially.
“The web site itself is nowhere close to as consumer pleasant, so it takes much more time so as to add visitor info,” stated Dobson.
Visitors consulted by the Olive Press, agreed with Dobson, saying: “I stayed at a lodge in Jaen final week and it took round 5 minutes to register every visitor, it was ridiculous, I used to be queuing for ages.”
Since 2023, Dobson has been working a web-based assist group for vacation rental homeowners with over 2,000 members.
“Individuals needed to begin from scratch so the Fb group is extremely helpful, it provides a number of suggestions and methods,” he stated.
Referred to as merely ‘SES Hospedajes’, the group permits confused expats to ask questions in regards to the new system.
The Preston native additionally runs a service known as ‘Villa Check In’ which takes care of the visitor registration course of for homeowners.
