In immediately’s aggressive enterprise panorama, offering distinctive customer support is essential to retaining clients and driving development. DeskDingo is a flexible buyer assist software that goals to streamline your assist processes and improve the general buyer expertise.
Options
- Unified Inbox: DeskDingo’s unified inbox brings all buyer interactions into one centralized hub, making it simpler in your assist group to collaborate and guarantee no question goes unanswered. This function helps in offering constant and top-notch assist to your clients.
- Stay Dashboard: Acquire beneficial insights into your viewers, buyer assist group, and observe key metrics with DeskDingo’s intuitive dashboard. The true-time snapshot of reside chats, assist brokers, and web site guests permits you to optimize your buyer expertise successfully.
- AI Bot: Let DeskDingo’s AI Bot deal with buyer inquiries in your behalf. The AI Bot can name customized capabilities, learn and study out of your information base, and provoke the switch to a assist agent if wanted. You may monitor the AI Bot’s conversations and take over at any time, making buyer interactions extra environment friendly.
- Information Base: Sustaining a information base inside DeskDingo presents a number of benefits. It permits clients to assist themselves, supplies inner sources for assist brokers, and permits the AI Bot to reply buyer queries autonomously. This function saves time and enhances the general buyer expertise.
DeskDingo is a complete buyer assist software that may considerably enhance your assist processes and assist in driving buyer loyalty. Whether or not you’re a small enterprise or a big enterprise, DeskDingo’s options might be tailor-made to satisfy your particular wants and improve your customer support operations.
Pricing
DeskDingo presents a free without end plan with limitless seats, chats, and web sites. Extra options like limitless historical past and advert removing might be added for $5 per seat, whereas an AI bot and drafts can be found ranging from $0.01 per message.
Go to deskdingo.com for extra.
Hold updated with our tales on LinkedIn, Twitter , Facebook and Instagram.
