Canny’s Autopilot is an AI-powered characteristic designed to streamline suggestions administration for companies. By automating the gathering, group, and evaluation of buyer insights, Autopilot goals to reinforce product improvement and buyer satisfaction.
Key Options
- Automated Suggestions Assortment: Autopilot integrates with platforms equivalent to Intercom, Assist Scout, Zendesk, and Gong to robotically collect suggestions from varied buyer interactions.
- Suggestions Group and Deduplication: The software identifies and merges duplicate suggestions, guaranteeing a clear and arranged suggestions board.
- Good Replies: Autopilot can robotically reply to suggestions with follow-up questions, serving to to uncover deeper insights and making customers really feel heard.
- Remark Summaries: The characteristic summarizes prolonged remark threads, highlighting key factors to rapidly perceive person wants.
Who Is It For?
Autopilot is tailor-made for product groups, buyer assist departments, and companies in search of to effectively handle and act upon buyer suggestions. Its integrations with varied platforms make it appropriate for organizations already utilizing instruments like Intercom, Zendesk, and Gong.
Pricing
Autopilot operates on a credit-based system, with every motion consuming a selected variety of credit. For instance, processing a textual content dialog or app assessment makes use of one credit score, whereas an audio name transcript requires 5 credit. Credit are priced at $0.10 every, and plans embrace a month-to-month allotment:
- Free: 25 credit/month
- Starter: 100 credit/month
- Progress: 500 credit/month
- Enterprise: Customized allocation
Further credit may be bought in blocks of 100.
Remaining Ideas
Canny’s Autopilot provides a complete resolution for automating suggestions administration, integrating seamlessly with varied buyer interplay platforms. Its options are designed to save lots of time and supply priceless insights, making it a possible asset for companies aiming to reinforce their product improvement processes.
Go to canny.io/features/autopilot for extra.
