Francesca Murphy was nonetheless in her faculty uniform when she was admitted to an grownup psychological well being ward.
She was 18, nonetheless at school and intensely scared.
Thoughts Cymru mentioned there have been considerations about employees shortages, care planning and using restraints at psychological well being inpatient items throughout Wales.
The Welsh authorities mentioned it had invested £2m for enhancements.
Ms Murphy, now 27, mentioned her life modified dramatically following a crusing accident in 2014.
She turned trapped beneath her boat with a rope wrapped round her ankle after she capsized.
She was rescued and was bodily fantastic, nevertheless it led to a fast decline in her psychological well being, which led to self-harm and makes an attempt to take her personal life.
She was admitted to a baby and adolescent inpatient unit however discharged again into the neighborhood the day earlier than her 18th birthday.
Since then, she has frolicked in numerous psychological well being inpatient items, voluntarily and beneath part, throughout Wales and England.
Ms Murphy, from Fishguard in Pembrokeshire, mentioned: “I used to be what you’d confer with as a revolving door affected person.”
She would go lacking, earlier than being picked up by police and quickly admitted to hospital, earlier than being discharged two days later.
“The circle would go spherical and spherical,” she added.
Her longest time in hospital was between six and 7 months.
With out the help she obtained from her psychotherapist she mentioned she wouldn’t be right here at the moment.
Nevertheless, she additionally mentioned a few of the experiences in hospital, the place she was subjected to bodily and pharmacological restraint, the place traumatic.
She was restrained in a face down place not less than twice.
Restraint or restrictive observe ought to at all times be a final resort and makes an attempt needs to be made to calm unstable conditions beforehand.
“[It was] horrific. I had three males and one feminine holding my 4 limbs after which injecting me and sedating me, previous to talking to me to de-escalate the state of affairs,” she mentioned.
“One time I bear in mind, clearly I heard, ‘let’s simply get her into the room’.
“I used to be nonetheless very a lot making an attempt to beat the recollections of the crusing incident and when there was one thing round my ankle, it will set off every thing that occurred.
“It could make me extra unwell.”
Ms Murphy agreed enhancements had been wanted on psychological well being inpatient items.
She mentioned consistency of care and clear communication was very important.
“In the event you’re going to say you’re going to do one thing, then do it. Don’t say you’re going to place one thing in place after which not observe by means of.
“I used to be lucky to have an unimaginable therapist who checked out me holistically, and so they labored with my household… plenty of professionals wouldn’t speak to them,” she mentioned.
She additionally mentioned there was a scarcity of consuming dysfunction coaching typically psychiatric items.
Ms Murphy has now been discharged from psychological well being companies and works two jobs, coaches crusing and has acquired again within the water.
“I need to converse up for the people who find themselves now not right here to advocate.”
She contributed to a new report by Mind Cymru that focuses on psychological well being inpatient wards in Wales.
Issues had been raised about employees shortages, a scarcity of information and common care and security.
The charity discovered 13 of the 18 hospitals famous issues stemming from employees shortages in 2022-23 which negatively affected sufferers.
It additionally mentioned extra complete knowledge assortment was wanted to offer a fuller image of inpatient care and restraint, significantly round race and different protected traits to sort out any inequality and discrimination.
It outlined a number of areas that wanted enchancment, together with the necessity to convey restrictive observe laws into line with the regulation in England.
Throughout the border, the Psychological Well being Models (Use of Drive) Act 2018 – often known as Seni’s Regulation – goals to guard sufferers from disproportionate and inappropriate use of drive.
In Wales, steering is non-statutory.
Simon Jones, from Thoughts Cymru, mentioned the steering in Wales was comparable however wanted to be a authorized requirement.
“The statutory factor provides the authorized safeguard and the info that’s collected is extra clear, so we need to see that in Wales so we’re actually clear about what’s taking place,” he added.
The Welsh authorities mentioned bettering the security and high quality of psychological well being was a precedence.
It mentioned that was mirrored within the £2m funding to drive enhancements in companies, which included a Psychological Well being Affected person Security Programme.
“We lately consulted on our draft Psychological Well being and Wellbeing Technique which has been developed in collaboration with a spread of companions, together with service customers and carers, setting our imaginative and prescient for enhancements over the subsequent 10 years,” it added.
In the event you, or somebody you realize, have been affected by psychological well being points or self-harm, assist and help is offered on BBC Action Line